Customer Service Representative salary in Puerto Rico
Customer Service Representatives in Puerto Rico earn a median of $26,700 a year ($12.84 an hour), based on BLS data for 20,330 workers.
Pay ranges from $21,840 for the lowest-paid 10% to $36,310 for the top 10%. That is 40% lower than the national median of $44,770. There are 22 customer service representatives per 1,000 jobs here — the job is 1.3× more common than nationally. The average (mean) salary is $28,480, above the median because a few high earners pull it up.
Pay range for customer service representatives in Puerto Rico
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $21,840 | $10.50 |
| 25th percentile | $22,760 | $10.94 |
| Median | $26,700 | $12.84 |
| 75th percentile | $31,200 | $15.00 |
| 90th percentile (top earners) | $36,310 | $17.46 |
| Average (mean) | $28,480 | $13.69 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $2,225 |
| Semi-monthly (24 a year) | $1,112.50 |
| Biweekly (26 a year) | $1,026.92 |
| Weekly | $513.46 |
| Hourly | $12.84 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in cities in Puerto Rico
| Metro area | Median salary | Workers |
|---|---|---|
| Aguadilla, PR | $27,800 | 980 |
| Arecibo, PR | $27,030 | 750 |
| Mayaguez, PR | $26,920 | 1,060 |
| Ponce, PR | $26,810 | 900 |
| San Juan-Bayamon-Caguas, PR | $26,520 | 15,940 |
| Guayama, PR | $25,520 | 140 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
Related jobs in Puerto Rico
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $22,890 | $11.01 |
| Eligibility Interviewers, Government Programs | $44,950 | $21.61 |
| Interviewers, Except Eligibility and Loan | $22,810 | $10.97 |
| Information and Record Clerks, All Other | $27,560 | $13.25 |
| Hotel, Motel, and Resort Desk Clerks | $23,330 | $11.22 |
| Human Resources Assistants, Except Payroll and Timekeeping | $29,080 | $13.98 |
| Loan Interviewers and Clerks | $35,940 | $17.28 |
| File Clerk | $25,700 | $12.36 |
| Library Assistants, Clerical | $23,110 | $11.11 |
| Credit Authorizers, Checkers, and Clerks | $33,700 | $16.20 |
| New Accounts Clerk | $29,630 | $14.25 |
| Office Clerks, General | $23,860 | $11.47 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $25,730 | $12.37 |
| First-Line Supervisors of Office and Administrative Support Workers | $42,840 | $20.60 |
More: Office and Administrative Support Occupations · all salaries in Puerto Rico
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Puerto Rico?
The median salary for customer service representatives in Puerto Rico is $26,700 a year, or $12.84 an hour. Pay ranges from $21,840 for the lowest-paid 10% to $36,310 for the top 10%.
How much do the highest-paid customer service representatives make in Puerto Rico?
The top 10% of customer service representatives in Puerto Rico earn at least $36,310 a year. The top 25% earn $31,200 or more.
What is the starting pay for customer service representatives in Puerto Rico?
Entry-level pay (the 10th percentile) is about $21,840 a year, and a quarter of customer service representatives earn $22,760 or less.
How many customer service representatives work in Puerto Rico?
About 20,330 customer service representatives are employed in Puerto Rico, not counting the self-employed.