Customer Service Representative salary in Prescott Valley-Prescott, AZ
Customer Service Representatives in the Prescott Valley-Prescott, AZ metro area earn a median of $39,280 a year ($18.89 an hour), based on BLS data for 790 workers.
Pay ranges from $32,380 for the lowest-paid 10% to $57,690 for the top 10%. That is 12% lower than the national median of $44,770. Pay here is 14% lower than the Arizona statewide median of $45,690. There are 11 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.66). The average (mean) salary is $42,540, above the median because a few high earners pull it up.
Pay range for customer service representatives in Prescott Valley-Prescott, AZ
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $32,380 | $15.57 |
| 25th percentile | $35,770 | $17.20 |
| Median | $39,280 | $18.89 |
| 75th percentile | $45,700 | $21.97 |
| 90th percentile (top earners) | $57,690 | $27.74 |
| Average (mean) | $42,540 | $20.45 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,273.33 |
| Semi-monthly (24 a year) | $1,636.67 |
| Biweekly (26 a year) | $1,510.77 |
| Weekly | $755.38 |
| Hourly | $18.89 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Phoenix-Mesa-Chandler, AZ | $46,410 | 68,930 |
| Flagstaff, AZ | $40,120 | 820 |
| Tucson, AZ | $40,090 | 7,880 |
| Lake Havasu City-Kingman, AZ | $37,610 | 850 |
| Sierra Vista-Douglas, AZ | $37,120 | 560 |
| Yuma, AZ | $36,020 | 1,190 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Arizona statewide figures.
Related jobs in Prescott Valley-Prescott, AZ
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $37,770 | $18.16 |
| Hotel, Motel, and Resort Desk Clerks | $34,510 | $16.59 |
| Court, Municipal, and License Clerks | $46,310 | $22.27 |
| Information and Record Clerks, All Other | $46,500 | $22.35 |
| File Clerk | $38,840 | $18.68 |
| Library Assistants, Clerical | $35,620 | $17.13 |
| Loan Interviewers and Clerks | $49,960 | $24.02 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $40,260 | $19.36 |
| Interviewers, Except Eligibility and Loan | $45,270 | $21.77 |
| Office Clerks, General | $45,760 | $22.00 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $44,610 | $21.45 |
| First-Line Supervisors of Office and Administrative Support Workers | $60,800 | $29.23 |
| Medical Secretaries and Administrative Assistants | $40,900 | $19.66 |
| Bookkeeping, Accounting, and Auditing Clerks | $48,310 | $23.23 |
More: Office and Administrative Support Occupations · all salaries in Prescott Valley-Prescott, AZ
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Prescott Valley-Prescott, AZ?
The median salary for customer service representatives in the Prescott Valley-Prescott, AZ metro area is $39,280 a year, or $18.89 an hour. Pay ranges from $32,380 for the lowest-paid 10% to $57,690 for the top 10%.
How much do the highest-paid customer service representatives make in Prescott Valley-Prescott, AZ?
The top 10% of customer service representatives in the Prescott Valley-Prescott, AZ metro area earn at least $57,690 a year. The top 25% earn $45,700 or more.
What is the starting pay for customer service representatives in Prescott Valley-Prescott, AZ?
Entry-level pay (the 10th percentile) is about $32,380 a year, and a quarter of customer service representatives earn $35,770 or less.
How many customer service representatives work in Prescott Valley-Prescott, AZ?
About 790 customer service representatives are employed in the Prescott Valley-Prescott, AZ metro area, not counting the self-employed.