Customer Service Representative salary in Phoenix-Mesa-Chandler, AZ
Customer Service Representatives in the Phoenix-Mesa-Chandler, AZ metro area earn a median of $46,410 a year ($22.31 an hour), based on BLS data for 68,930 workers.
Pay ranges from $35,350 for the lowest-paid 10% to $64,150 for the top 10%. That is 4% higher than the national median of $44,770. Pay here is 2% higher than the Arizona statewide median of $45,690. There are 29 customer service representatives per 1,000 jobs here — the job is 1.7× more common than nationally. The average (mean) salary is $48,550, above the median because a few high earners pull it up.
Pay range for customer service representatives in Phoenix-Mesa-Chandler, AZ
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $35,350 | $17.00 |
| 25th percentile | $38,550 | $18.54 |
| Median | $46,410 | $22.31 |
| 75th percentile | $52,600 | $25.29 |
| 90th percentile (top earners) | $64,150 | $30.84 |
| Average (mean) | $48,550 | $23.34 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,867.50 |
| Semi-monthly (24 a year) | $1,933.75 |
| Biweekly (26 a year) | $1,785 |
| Weekly | $892.50 |
| Hourly | $22.31 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Flagstaff, AZ | $40,120 | 820 |
| Tucson, AZ | $40,090 | 7,880 |
| Prescott Valley-Prescott, AZ | $39,280 | 790 |
| Lake Havasu City-Kingman, AZ | $37,610 | 850 |
| Sierra Vista-Douglas, AZ | $37,120 | 560 |
| Yuma, AZ | $36,020 | 1,190 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Arizona statewide figures.
Related jobs in Phoenix-Mesa-Chandler, AZ
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $39,340 | $18.92 |
| Loan Interviewers and Clerks | $50,970 | $24.51 |
| Hotel, Motel, and Resort Desk Clerks | $36,860 | $17.72 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $46,800 | $22.50 |
| Information and Record Clerks, All Other | $46,530 | $22.37 |
| Court, Municipal, and License Clerks | $48,700 | $23.41 |
| Eligibility Interviewers, Government Programs | $41,690 | $20.05 |
| Interviewers, Except Eligibility and Loan | $46,000 | $22.12 |
| File Clerk | $44,460 | $21.38 |
| Human Resources Assistants, Except Payroll and Timekeeping | $50,140 | $24.10 |
| Library Assistants, Clerical | $39,460 | $18.97 |
| Brokerage Clerk | $61,990 | $29.80 |
| Order Clerk | $48,920 | $23.52 |
| Credit Authorizers, Checkers, and Clerks | $42,510 | $20.44 |
More: Office and Administrative Support Occupations · all salaries in Phoenix-Mesa-Chandler, AZ
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Phoenix-Mesa-Chandler, AZ?
The median salary for customer service representatives in the Phoenix-Mesa-Chandler, AZ metro area is $46,410 a year, or $22.31 an hour. Pay ranges from $35,350 for the lowest-paid 10% to $64,150 for the top 10%.
How much do the highest-paid customer service representatives make in Phoenix-Mesa-Chandler, AZ?
The top 10% of customer service representatives in the Phoenix-Mesa-Chandler, AZ metro area earn at least $64,150 a year. The top 25% earn $52,600 or more.
What is the starting pay for customer service representatives in Phoenix-Mesa-Chandler, AZ?
Entry-level pay (the 10th percentile) is about $35,350 a year, and a quarter of customer service representatives earn $38,550 or less.
How many customer service representatives work in Phoenix-Mesa-Chandler, AZ?
About 68,930 customer service representatives are employed in the Phoenix-Mesa-Chandler, AZ metro area, not counting the self-employed.