Customer Service Representative salary in Billings, MT
Customer Service Representatives in the Billings, MT metro area earn a median of $44,580 a year ($21.44 an hour), based on BLS data for 1,090 workers.
Pay ranges from $35,610 for the lowest-paid 10% to $58,270 for the top 10%. That is about the same as the national median of $44,770. Pay here is 2% lower than the Montana statewide median of $45,290. There are 12 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.70). The average (mean) salary is $46,060, above the median because a few high earners pull it up.
Pay range for customer service representatives in Billings, MT
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $35,610 | $17.12 |
| 25th percentile | $39,920 | $19.19 |
| Median | $44,580 | $21.44 |
| 75th percentile | $48,900 | $23.51 |
| 90th percentile (top earners) | $58,270 | $28.01 |
| Average (mean) | $46,060 | $22.14 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,715 |
| Semi-monthly (24 a year) | $1,857.50 |
| Biweekly (26 a year) | $1,714.62 |
| Weekly | $857.31 |
| Hourly | $21.44 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Helena, MT | $46,680 | 380 |
| Missoula, MT | $44,690 | 700 |
| Great Falls, MT | $42,270 | 360 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Montana statewide figures.
Related jobs in Billings, MT
| Job | Median salary | Hourly |
|---|---|---|
| Hotel, Motel, and Resort Desk Clerks | $35,510 | $17.07 |
| Information and Record Clerks, All Other | $49,030 | $23.57 |
| Receptionists and Information Clerks | $37,810 | $18.18 |
| Court, Municipal, and License Clerks | $44,610 | $21.45 |
| Loan Interviewers and Clerks | $48,610 | $23.37 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $38,760 | $18.64 |
| Eligibility Interviewers, Government Programs | $59,180 | $28.45 |
| New Accounts Clerk | $43,470 | $20.90 |
| File Clerk | $37,580 | $18.07 |
| Interviewers, Except Eligibility and Loan | $44,920 | $21.60 |
| Office Clerks, General | $45,570 | $21.91 |
| Bookkeeping, Accounting, and Auditing Clerks | $47,830 | $23.00 |
| Medical Secretaries and Administrative Assistants | $43,710 | $21.01 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $43,680 | $21.00 |
More: Office and Administrative Support Occupations · all salaries in Billings, MT
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Billings, MT?
The median salary for customer service representatives in the Billings, MT metro area is $44,580 a year, or $21.44 an hour. Pay ranges from $35,610 for the lowest-paid 10% to $58,270 for the top 10%.
How much do the highest-paid customer service representatives make in Billings, MT?
The top 10% of customer service representatives in the Billings, MT metro area earn at least $58,270 a year. The top 25% earn $48,900 or more.
What is the starting pay for customer service representatives in Billings, MT?
Entry-level pay (the 10th percentile) is about $35,610 a year, and a quarter of customer service representatives earn $39,920 or less.
How many customer service representatives work in Billings, MT?
About 1,090 customer service representatives are employed in the Billings, MT metro area, not counting the self-employed.