Customer Service Representative salary in Albuquerque, NM
Customer Service Representatives in the Albuquerque, NM metro area earn a median of $41,790 a year ($20.09 an hour), based on BLS data for 10,270 workers.
Pay ranges from $33,530 for the lowest-paid 10% to $58,810 for the top 10%. That is 7% lower than the national median of $44,770. Pay here is 7% higher than the New Mexico statewide median of $39,030. There are 25 customer service representatives per 1,000 jobs here — the job is 1.5× more common than nationally. The average (mean) salary is $44,220, above the median because a few high earners pull it up.
Pay range for customer service representatives in Albuquerque, NM
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $33,530 | $16.12 |
| 25th percentile | $37,440 | $18.00 |
| Median | $41,790 | $20.09 |
| 75th percentile | $48,900 | $23.51 |
| 90th percentile (top earners) | $58,810 | $28.28 |
| Average (mean) | $44,220 | $21.26 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,482.50 |
| Semi-monthly (24 a year) | $1,741.25 |
| Biweekly (26 a year) | $1,607.31 |
| Weekly | $803.65 |
| Hourly | $20.09 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Santa Fe, NM | $41,000 | 830 |
| Farmington, NM | $37,500 | 630 |
| Las Cruces, NM | $36,080 | 1,480 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the New Mexico statewide figures.
Related jobs in Albuquerque, NM
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $35,360 | $17.00 |
| Hotel, Motel, and Resort Desk Clerks | $29,910 | $14.38 |
| Eligibility Interviewers, Government Programs | $55,910 | $26.88 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $57,390 | $27.59 |
| Loan Interviewers and Clerks | $47,820 | $22.99 |
| Human Resources Assistants, Except Payroll and Timekeeping | $50,480 | $24.27 |
| Information and Record Clerks, All Other | $54,550 | $26.23 |
| Court, Municipal, and License Clerks | $46,740 | $22.47 |
| Order Clerk | $38,470 | $18.50 |
| File Clerk | $37,080 | $17.83 |
| Library Assistants, Clerical | $37,910 | $18.22 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $46,950 | $22.57 |
| Office Clerks, General | $37,000 | $17.79 |
| First-Line Supervisors of Office and Administrative Support Workers | $64,860 | $31.19 |
More: Office and Administrative Support Occupations · all salaries in Albuquerque, NM
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Albuquerque, NM?
The median salary for customer service representatives in the Albuquerque, NM metro area is $41,790 a year, or $20.09 an hour. Pay ranges from $33,530 for the lowest-paid 10% to $58,810 for the top 10%.
How much do the highest-paid customer service representatives make in Albuquerque, NM?
The top 10% of customer service representatives in the Albuquerque, NM metro area earn at least $58,810 a year. The top 25% earn $48,900 or more.
What is the starting pay for customer service representatives in Albuquerque, NM?
Entry-level pay (the 10th percentile) is about $33,530 a year, and a quarter of customer service representatives earn $37,440 or less.
How many customer service representatives work in Albuquerque, NM?
About 10,270 customer service representatives are employed in the Albuquerque, NM metro area, not counting the self-employed.