Customer Service Representative salary in Provo-Orem-Lehi, UT
Customer Service Representatives in the Provo-Orem-Lehi, UT metro area earn a median of $39,560 a year ($19.02 an hour), based on BLS data for 7,780 workers.
Pay ranges from $30,030 for the lowest-paid 10% to $58,410 for the top 10%. That is 12% lower than the national median of $44,770. Pay here is 8% lower than the Utah statewide median of $43,140. There are 26 customer service representatives per 1,000 jobs here — the job is 1.5× more common than nationally. The average (mean) salary is $42,670, above the median because a few high earners pull it up.
Pay range for customer service representatives in Provo-Orem-Lehi, UT
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $30,030 | $14.44 |
| 25th percentile | $35,420 | $17.03 |
| Median | $39,560 | $19.02 |
| 75th percentile | $46,840 | $22.52 |
| 90th percentile (top earners) | $58,410 | $28.08 |
| Average (mean) | $42,670 | $20.51 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,296.67 |
| Semi-monthly (24 a year) | $1,648.33 |
| Biweekly (26 a year) | $1,521.54 |
| Weekly | $760.77 |
| Hourly | $19.02 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Salt Lake City-Murray, UT | $45,410 | 26,620 |
| St. George, UT | $41,600 | 1,890 |
| Ogden, UT | $38,670 | 4,800 |
| Logan, UT-ID | $37,330 | 1,460 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Utah statewide figures.
Related jobs in Provo-Orem-Lehi, UT
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $36,770 | $17.68 |
| Loan Interviewers and Clerks | $45,570 | $21.91 |
| Hotel, Motel, and Resort Desk Clerks | $34,720 | $16.69 |
| Library Assistants, Clerical | $28,590 | $13.75 |
| Information and Record Clerks, All Other | $45,940 | $22.09 |
| Court, Municipal, and License Clerks | $48,570 | $23.35 |
| Interviewers, Except Eligibility and Loan | $28,930 | $13.91 |
| Eligibility Interviewers, Government Programs | $48,360 | $23.25 |
| File Clerk | $41,280 | $19.85 |
| Human Resources Assistants, Except Payroll and Timekeeping | $47,400 | $22.79 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $38,220 | $18.37 |
| Office Clerks, General | $43,080 | $20.71 |
| First-Line Supervisors of Office and Administrative Support Workers | $65,530 | $31.51 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $46,120 | $22.17 |
More: Office and Administrative Support Occupations · all salaries in Provo-Orem-Lehi, UT
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Provo-Orem-Lehi, UT?
The median salary for customer service representatives in the Provo-Orem-Lehi, UT metro area is $39,560 a year, or $19.02 an hour. Pay ranges from $30,030 for the lowest-paid 10% to $58,410 for the top 10%.
How much do the highest-paid customer service representatives make in Provo-Orem-Lehi, UT?
The top 10% of customer service representatives in the Provo-Orem-Lehi, UT metro area earn at least $58,410 a year. The top 25% earn $46,840 or more.
What is the starting pay for customer service representatives in Provo-Orem-Lehi, UT?
Entry-level pay (the 10th percentile) is about $30,030 a year, and a quarter of customer service representatives earn $35,420 or less.
How many customer service representatives work in Provo-Orem-Lehi, UT?
About 7,780 customer service representatives are employed in the Provo-Orem-Lehi, UT metro area, not counting the self-employed.