Customer Service Representative salary in Dover, DE
Customer Service Representatives in the Dover, DE metro area earn a median of $42,120 a year ($20.25 an hour), based on BLS data for 1,000 workers.
Pay ranges from $32,400 for the lowest-paid 10% to $60,250 for the top 10%. That is 6% lower than the national median of $44,770. Pay here is 13% lower than the Delaware statewide median of $48,190. There are 15 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $44,130, above the median because a few high earners pull it up.
Pay range for customer service representatives in Dover, DE
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $32,400 | $15.58 |
| 25th percentile | $35,510 | $17.07 |
| Median | $42,120 | $20.25 |
| 75th percentile | $48,560 | $23.35 |
| 90th percentile (top earners) | $60,250 | $28.97 |
| Average (mean) | $44,130 | $21.22 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,510 |
| Semi-monthly (24 a year) | $1,755 |
| Biweekly (26 a year) | $1,620 |
| Weekly | $810 |
| Hourly | $20.25 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $47,070 | 41,740 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Delaware statewide figures.
Related jobs in Dover, DE
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $36,570 | $17.58 |
| Court, Municipal, and License Clerks | $44,600 | $21.44 |
| Hotel, Motel, and Resort Desk Clerks | $31,200 | $15.00 |
| File Clerk | $39,940 | $19.20 |
| Information and Record Clerks, All Other | $56,870 | $27.34 |
| Loan Interviewers and Clerks | $49,040 | $23.58 |
| Human Resources Assistants, Except Payroll and Timekeeping | $49,900 | $23.99 |
| New Accounts Clerk | $46,530 | $22.37 |
| Office Clerks, General | $37,850 | $18.20 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $45,360 | $21.81 |
| First-Line Supervisors of Office and Administrative Support Workers | $67,210 | $32.31 |
| Bookkeeping, Accounting, and Auditing Clerks | $45,520 | $21.89 |
| Medical Secretaries and Administrative Assistants | $38,860 | $18.68 |
| Shipping, Receiving, and Inventory Clerks | $38,700 | $18.60 |
More: Office and Administrative Support Occupations · all salaries in Dover, DE
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Dover, DE?
The median salary for customer service representatives in the Dover, DE metro area is $42,120 a year, or $20.25 an hour. Pay ranges from $32,400 for the lowest-paid 10% to $60,250 for the top 10%.
How much do the highest-paid customer service representatives make in Dover, DE?
The top 10% of customer service representatives in the Dover, DE metro area earn at least $60,250 a year. The top 25% earn $48,560 or more.
What is the starting pay for customer service representatives in Dover, DE?
Entry-level pay (the 10th percentile) is about $32,400 a year, and a quarter of customer service representatives earn $35,510 or less.
How many customer service representatives work in Dover, DE?
About 1,000 customer service representatives are employed in the Dover, DE metro area, not counting the self-employed.