Switchboard Operators, Including Answering Service salary in Madison, WI
Switchboard Operators, Including Answering Service in the Madison, WI metro area earn a median of $40,630 a year ($19.53 an hour), based on BLS data for 90 workers.
Pay ranges from $39,080 for the lowest-paid 10% to $47,630 for the top 10%. That is 5% higher than the national median of $38,630. Pay here is 1% higher than the Wisconsin statewide median of $40,030. There are 0.21 switchboard operators, including answering service per 1,000 jobs here — close to the national average. The average (mean) salary is $43,260, above the median because a few high earners pull it up.
Pay range for switchboard operators, including answering service in Madison, WI
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $39,080 | $18.79 |
| 25th percentile | $39,430 | $18.96 |
| Median | $40,630 | $19.53 |
| 75th percentile | $46,690 | $22.45 |
| 90th percentile (top earners) | $47,630 | $22.90 |
| Average (mean) | $43,260 | $20.80 |
Half of switchboard operators, including answering service earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,385.83 |
| Semi-monthly (24 a year) | $1,692.92 |
| Biweekly (26 a year) | $1,562.69 |
| Weekly | $781.35 |
| Hourly | $19.53 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Switchboard Operators, Including Answering Service salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Minneapolis-St. Paul-Bloomington, MN-WI | $51,950 | 110 |
| Milwaukee-Waukesha, WI | $42,190 | 210 |
| Green Bay, WI | $38,110 | 70 |
Highest-paying states for switchboard operators, including answering service
| State | Median salary |
|---|---|
| Hawaii | $59,860 |
| District of Columbia | $54,700 |
| California | $48,840 |
| Washington | $47,800 |
| Minnesota | $47,430 |
| New York | $45,330 |
| New Hampshire | $44,210 |
| Massachusetts | $43,790 |
| Colorado | $43,720 |
| Maine | $43,350 |
See Switchboard Operators, Including Answering Service pay in every state or the Wisconsin statewide figures.
Related jobs in Madison, WI
| Job | Median salary | Hourly |
|---|---|---|
| Customer Service Representative | $47,500 | $22.84 |
| Office Clerks, General | $46,590 | $22.40 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $51,410 | $24.72 |
| Bookkeeping, Accounting, and Auditing Clerks | $53,240 | $25.60 |
| First-Line Supervisors of Office and Administrative Support Workers | $75,290 | $36.20 |
| Receptionists and Information Clerks | $43,600 | $20.96 |
| Shipping, Receiving, and Inventory Clerks | $47,200 | $22.69 |
| Medical Secretaries and Administrative Assistants | $48,380 | $23.26 |
| Billing and Posting Clerks | $49,570 | $23.83 |
| Teller | $43,380 | $20.85 |
| Executive Secretaries and Executive Administrative Assistants | $70,800 | $34.04 |
| Production, Planning, and Expediting Clerks | $60,020 | $28.86 |
| Insurance Claims and Policy Processing Clerks | $50,320 | $24.19 |
| Postal Service Mail Carrier | $60,760 | $29.21 |
More: Office and Administrative Support Occupations · all salaries in Madison, WI
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-2011. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a switchboard operators, including answering service make in Madison, WI?
The median salary for switchboard operators, including answering service in the Madison, WI metro area is $40,630 a year, or $19.53 an hour. Pay ranges from $39,080 for the lowest-paid 10% to $47,630 for the top 10%.
How much do the highest-paid switchboard operators, including answering service make in Madison, WI?
The top 10% of switchboard operators, including answering service in the Madison, WI metro area earn at least $47,630 a year. The top 25% earn $46,690 or more.
What is the starting pay for switchboard operators, including answering service in Madison, WI?
Entry-level pay (the 10th percentile) is about $39,080 a year, and a quarter of switchboard operators, including answering service earn $39,430 or less.
How many switchboard operators, including answering service work in Madison, WI?
About 90 switchboard operators, including answering service are employed in the Madison, WI metro area, not counting the self-employed.