Computer User Support Specialist salary in Utica-Rome, NY
Computer User Support Specialists in the Utica-Rome, NY metro area earn a median of $52,350 a year ($25.17 an hour), based on BLS data for 540 workers.
Pay ranges from $39,390 for the lowest-paid 10% to $83,370 for the top 10%. That is 15% lower than the national median of $61,860. Pay here is 28% lower than the New York statewide median of $72,560. There are 4.5 computer user support specialists per 1,000 jobs here — close to the national average. The average (mean) salary is $58,500, above the median because a few high earners pull it up.
Pay range for computer user support specialists in Utica-Rome, NY
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $39,390 | $18.94 |
| 25th percentile | $45,910 | $22.07 |
| Median | $52,350 | $25.17 |
| 75th percentile | $65,010 | $31.26 |
| 90th percentile (top earners) | $83,370 | $40.08 |
| Average (mean) | $58,500 | $28.13 |
Half of computer user support specialists earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $4,362.50 |
| Semi-monthly (24 a year) | $2,181.25 |
| Biweekly (26 a year) | $2,013.46 |
| Weekly | $1,006.73 |
| Hourly | $25.17 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Computer User Support Specialist salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| New York-Newark-Jersey City, NY-NJ | $75,690 | 36,580 |
| Kiryas Joel-Poughkeepsie-Newburgh, NY | $70,110 | 870 |
| Kingston, NY | $64,950 | 150 |
| Syracuse, NY | $62,810 | 1,060 |
| Ithaca, NY | $62,160 | 230 |
| Albany-Schenectady-Troy, NY | $61,190 | 1,690 |
| Watertown-Fort Drum, NY | $60,990 | 130 |
| Buffalo-Cheektowaga, NY | $60,660 | 2,430 |
| Rochester, NY | $60,620 | 2,520 |
| Glens Falls, NY | $58,550 | 120 |
| Elmira, NY | $55,060 | 130 |
| Binghamton, NY | $53,540 | 320 |
Highest-paying states for computer user support specialists
| State | Median salary |
|---|---|
| District of Columbia | $80,950 |
| California | $79,570 |
| Washington | $75,220 |
| Massachusetts | $75,070 |
| New York | $72,560 |
| Colorado | $71,900 |
| Connecticut | $70,210 |
| Wyoming | $65,100 |
| Virginia | $65,040 |
| Maryland | $64,750 |
See Computer User Support Specialist pay in every state or the New York statewide figures.
Related jobs in Utica-Rome, NY
| Job | Median salary | Hourly |
|---|---|---|
| Software Developer | $113,390 | $54.52 |
| Computer Systems Analyst | $97,100 | $46.68 |
| Network and Computer Systems Administrators | $83,070 | $39.94 |
| Computer and Information Research Scientists | $125,720 | $60.44 |
| Computer Occupations, All Other | $87,440 | $42.04 |
| Computer Network Architect | $127,950 | $61.52 |
| Computer Network Support Specialist | $64,960 | $31.23 |
| Information Security Analyst | $98,280 | $47.25 |
| Computer Programmer | $78,770 | $37.87 |
| Software Quality Assurance Analysts and Testers | $99,880 | $48.02 |
| Web and Digital Interface Designers | $76,780 | $36.92 |
| Database Administrator | $88,360 | $42.48 |
| Database Architect | $121,720 | $58.52 |
| Data Scientist | $79,100 | $38.03 |
More: Computer and Mathematical Occupations · all salaries in Utica-Rome, NY
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 15-1232. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a computer user support specialist make in Utica-Rome, NY?
The median salary for computer user support specialists in the Utica-Rome, NY metro area is $52,350 a year, or $25.17 an hour. Pay ranges from $39,390 for the lowest-paid 10% to $83,370 for the top 10%.
How much do the highest-paid computer user support specialists make in Utica-Rome, NY?
The top 10% of computer user support specialists in the Utica-Rome, NY metro area earn at least $83,370 a year. The top 25% earn $65,010 or more.
What is the starting pay for computer user support specialists in Utica-Rome, NY?
Entry-level pay (the 10th percentile) is about $39,390 a year, and a quarter of computer user support specialists earn $45,910 or less.
How many computer user support specialists work in Utica-Rome, NY?
About 540 computer user support specialists are employed in the Utica-Rome, NY metro area, not counting the self-employed.