Computer User Support Specialist salary in Massachusetts
Computer User Support Specialists in Massachusetts earn a median of $75,070 a year ($36.09 an hour), based on BLS data for 17,570 workers.
Pay ranges from $48,740 for the lowest-paid 10% to $104,950 for the top 10%. That is 21% higher than the national median of $61,860. Massachusetts ranks 4th of 51 states for computer user support specialists pay, one of the best-paying states for this job. There are 4.8 computer user support specialists per 1,000 jobs here — close to the national average. The average (mean) salary is $76,460, above the median because a few high earners pull it up.
Pay range for computer user support specialists in Massachusetts
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $48,740 | $23.43 |
| 25th percentile | $60,540 | $29.11 |
| Median | $75,070 | $36.09 |
| 75th percentile | $91,020 | $43.76 |
| 90th percentile (top earners) | $104,950 | $50.46 |
| Average (mean) | $76,460 | $36.76 |
Half of computer user support specialists earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $6,255.83 |
| Semi-monthly (24 a year) | $3,127.92 |
| Biweekly (26 a year) | $2,887.31 |
| Weekly | $1,443.65 |
| Hourly | $36.09 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Computer User Support Specialist salary in cities in Massachusetts
| Metro area | Median salary | Workers |
|---|---|---|
| Boston-Cambridge-Newton, MA-NH | $77,850 | 13,580 |
| Amherst Town-Northampton, MA | $64,470 | 240 |
| Springfield, MA | $63,960 | 610 |
| Barnstable Town, MA | $62,770 | 210 |
| Providence-Warwick, RI-MA | $62,410 | 2,290 |
| Worcester, MA | $62,280 | 1,150 |
| Pittsfield, MA | $60,100 | 160 |
Highest-paying states for computer user support specialists
| State | Median salary |
|---|---|
| District of Columbia | $80,950 |
| California | $79,570 |
| Washington | $75,220 |
| Massachusetts | $75,070 |
| New York | $72,560 |
| Colorado | $71,900 |
| Connecticut | $70,210 |
| Wyoming | $65,100 |
| Virginia | $65,040 |
| Maryland | $64,750 |
Related jobs in Massachusetts
| Job | Median salary | Hourly |
|---|---|---|
| Software Developer | $165,210 | $79.43 |
| Computer Systems Analyst | $128,240 | $61.66 |
| Network and Computer Systems Administrators | $110,980 | $53.36 |
| Software Quality Assurance Analysts and Testers | $122,210 | $58.76 |
| Computer Network Architect | $155,060 | $74.55 |
| Computer Occupations, All Other | $109,590 | $52.69 |
| Information Security Analyst | $136,550 | $65.65 |
| Web and Digital Interface Designers | $113,540 | $54.59 |
| Database Architect | $161,650 | $77.72 |
| Database Administrator | $129,300 | $62.16 |
| Computer Network Support Specialist | $88,650 | $42.62 |
| Web Developer | $98,470 | $47.34 |
| Computer Programmer | $128,390 | $61.73 |
| Computer and Information Research Scientists | $170,510 | $81.97 |
More: Computer and Mathematical Occupations · all salaries in Massachusetts
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 15-1232. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a computer user support specialist make in Massachusetts?
The median salary for computer user support specialists in Massachusetts is $75,070 a year, or $36.09 an hour. Pay ranges from $48,740 for the lowest-paid 10% to $104,950 for the top 10%.
How much do the highest-paid computer user support specialists make in Massachusetts?
The top 10% of computer user support specialists in Massachusetts earn at least $104,950 a year. The top 25% earn $91,020 or more.
What is the starting pay for computer user support specialists in Massachusetts?
Entry-level pay (the 10th percentile) is about $48,740 a year, and a quarter of computer user support specialists earn $60,540 or less.
How many computer user support specialists work in Massachusetts?
About 17,570 computer user support specialists are employed in Massachusetts, not counting the self-employed.