Computer User Support Specialist salary in Springfield, MA
Computer User Support Specialists in the Springfield, MA metro area earn a median of $63,960 a year ($30.75 an hour), based on BLS data for 610 workers.
Pay ranges from $43,040 for the lowest-paid 10% to $96,600 for the top 10%. That is 3% higher than the national median of $61,860. Pay here is 15% lower than the Massachusetts statewide median of $75,070. There are 3.0 computer user support specialists per 1,000 jobs here — the job is less common than nationally (location quotient 0.66). The average (mean) salary is $68,260, above the median because a few high earners pull it up.
Pay range for computer user support specialists in Springfield, MA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $43,040 | $20.69 |
| 25th percentile | $50,550 | $24.30 |
| Median | $63,960 | $30.75 |
| 75th percentile | $78,730 | $37.85 |
| 90th percentile (top earners) | $96,600 | $46.44 |
| Average (mean) | $68,260 | $32.82 |
Half of computer user support specialists earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $5,330 |
| Semi-monthly (24 a year) | $2,665 |
| Biweekly (26 a year) | $2,460 |
| Weekly | $1,230 |
| Hourly | $30.75 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Computer User Support Specialist salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Boston-Cambridge-Newton, MA-NH | $77,850 | 13,580 |
| Amherst Town-Northampton, MA | $64,470 | 240 |
| Barnstable Town, MA | $62,770 | 210 |
| Providence-Warwick, RI-MA | $62,410 | 2,290 |
| Worcester, MA | $62,280 | 1,150 |
| Pittsfield, MA | $60,100 | 160 |
Highest-paying states for computer user support specialists
| State | Median salary |
|---|---|
| District of Columbia | $80,950 |
| California | $79,570 |
| Washington | $75,220 |
| Massachusetts | $75,070 |
| New York | $72,560 |
| Colorado | $71,900 |
| Connecticut | $70,210 |
| Wyoming | $65,100 |
| Virginia | $65,040 |
| Maryland | $64,750 |
See Computer User Support Specialist pay in every state or the Massachusetts statewide figures.
Related jobs in Springfield, MA
| Job | Median salary | Hourly |
|---|---|---|
| Software Developer | $127,740 | $61.41 |
| Computer Systems Analyst | $105,200 | $50.58 |
| Network and Computer Systems Administrators | $95,630 | $45.98 |
| Computer Occupations, All Other | $85,220 | $40.97 |
| Information Security Analyst | $128,910 | $61.98 |
| Computer Network Architect | $144,600 | $69.52 |
| Database Administrator | $114,850 | $55.22 |
| Computer Network Support Specialist | $87,570 | $42.10 |
| Software Quality Assurance Analysts and Testers | $102,730 | $49.39 |
| Database Architect | $161,730 | $77.75 |
| Web and Digital Interface Designers | $91,280 | $43.89 |
| Web Developer | $83,860 | $40.32 |
| Data Scientist | $121,090 | $58.22 |
| Operations Research Analyst | $72,800 | $35.00 |
More: Computer and Mathematical Occupations · all salaries in Springfield, MA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 15-1232. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a computer user support specialist make in Springfield, MA?
The median salary for computer user support specialists in the Springfield, MA metro area is $63,960 a year, or $30.75 an hour. Pay ranges from $43,040 for the lowest-paid 10% to $96,600 for the top 10%.
How much do the highest-paid computer user support specialists make in Springfield, MA?
The top 10% of computer user support specialists in the Springfield, MA metro area earn at least $96,600 a year. The top 25% earn $78,730 or more.
What is the starting pay for computer user support specialists in Springfield, MA?
Entry-level pay (the 10th percentile) is about $43,040 a year, and a quarter of computer user support specialists earn $50,550 or less.
How many computer user support specialists work in Springfield, MA?
About 610 computer user support specialists are employed in the Springfield, MA metro area, not counting the self-employed.