Computer User Support Specialist salary in Amherst Town-Northampton, MA
Computer User Support Specialists in the Amherst Town-Northampton, MA metro area earn a median of $64,470 a year ($30.99 an hour), based on BLS data for 240 workers.
Pay ranges from $47,460 for the lowest-paid 10% to $94,250 for the top 10%. That is 4% higher than the national median of $61,860. Pay here is 14% lower than the Massachusetts statewide median of $75,070. There are 3.6 computer user support specialists per 1,000 jobs here — the job is less common than nationally (location quotient 0.78). The average (mean) salary is $68,560, above the median because a few high earners pull it up.
Pay range for computer user support specialists in Amherst Town-Northampton, MA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $47,460 | $22.82 |
| 25th percentile | $55,510 | $26.69 |
| Median | $64,470 | $30.99 |
| 75th percentile | $78,850 | $37.91 |
| 90th percentile (top earners) | $94,250 | $45.31 |
| Average (mean) | $68,560 | $32.96 |
Half of computer user support specialists earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $5,372.50 |
| Semi-monthly (24 a year) | $2,686.25 |
| Biweekly (26 a year) | $2,479.62 |
| Weekly | $1,239.81 |
| Hourly | $30.99 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Computer User Support Specialist salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Boston-Cambridge-Newton, MA-NH | $77,850 | 13,580 |
| Springfield, MA | $63,960 | 610 |
| Barnstable Town, MA | $62,770 | 210 |
| Providence-Warwick, RI-MA | $62,410 | 2,290 |
| Worcester, MA | $62,280 | 1,150 |
| Pittsfield, MA | $60,100 | 160 |
Highest-paying states for computer user support specialists
| State | Median salary |
|---|---|
| District of Columbia | $80,950 |
| California | $79,570 |
| Washington | $75,220 |
| Massachusetts | $75,070 |
| New York | $72,560 |
| Colorado | $71,900 |
| Connecticut | $70,210 |
| Wyoming | $65,100 |
| Virginia | $65,040 |
| Maryland | $64,750 |
See Computer User Support Specialist pay in every state or the Massachusetts statewide figures.
Related jobs in Amherst Town-Northampton, MA
| Job | Median salary | Hourly |
|---|---|---|
| Software Developer | $126,670 | $60.90 |
| Network and Computer Systems Administrators | $98,320 | $47.27 |
| Computer Systems Analyst | $101,480 | $48.79 |
| Computer Occupations, All Other | $95,280 | $45.81 |
| Computer Programmer | $68,090 | $32.73 |
| Computer Network Architect | $119,140 | $57.28 |
| Database Administrator | $87,560 | $42.10 |
| Web Developer | $77,830 | $37.42 |
| Information Security Analyst | $101,520 | $48.81 |
| Operations Research Analyst | $79,660 | $38.30 |
| Data Scientist | $94,640 | $45.50 |
More: Computer and Mathematical Occupations · all salaries in Amherst Town-Northampton, MA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 15-1232. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a computer user support specialist make in Amherst Town-Northampton, MA?
The median salary for computer user support specialists in the Amherst Town-Northampton, MA metro area is $64,470 a year, or $30.99 an hour. Pay ranges from $47,460 for the lowest-paid 10% to $94,250 for the top 10%.
How much do the highest-paid computer user support specialists make in Amherst Town-Northampton, MA?
The top 10% of computer user support specialists in the Amherst Town-Northampton, MA metro area earn at least $94,250 a year. The top 25% earn $78,850 or more.
What is the starting pay for computer user support specialists in Amherst Town-Northampton, MA?
Entry-level pay (the 10th percentile) is about $47,460 a year, and a quarter of computer user support specialists earn $55,510 or less.
How many computer user support specialists work in Amherst Town-Northampton, MA?
About 240 computer user support specialists are employed in the Amherst Town-Northampton, MA metro area, not counting the self-employed.