Computer User Support Specialist salary in Albany-Schenectady-Troy, NY
Computer User Support Specialists in the Albany-Schenectady-Troy, NY metro area earn a median of $61,190 a year ($29.42 an hour), based on BLS data for 1,690 workers.
Pay ranges from $45,310 for the lowest-paid 10% to $95,780 for the top 10%. That is 1% lower than the national median of $61,860. Pay here is 16% lower than the New York statewide median of $72,560. There are 3.8 computer user support specialists per 1,000 jobs here — close to the national average. The average (mean) salary is $66,130, above the median because a few high earners pull it up.
Pay range for computer user support specialists in Albany-Schenectady-Troy, NY
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $45,310 | $21.79 |
| 25th percentile | $50,230 | $24.15 |
| Median | $61,190 | $29.42 |
| 75th percentile | $76,110 | $36.59 |
| 90th percentile (top earners) | $95,780 | $46.05 |
| Average (mean) | $66,130 | $31.79 |
Half of computer user support specialists earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $5,099.17 |
| Semi-monthly (24 a year) | $2,549.58 |
| Biweekly (26 a year) | $2,353.46 |
| Weekly | $1,176.73 |
| Hourly | $29.42 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Computer User Support Specialist salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| New York-Newark-Jersey City, NY-NJ | $75,690 | 36,580 |
| Kiryas Joel-Poughkeepsie-Newburgh, NY | $70,110 | 870 |
| Kingston, NY | $64,950 | 150 |
| Syracuse, NY | $62,810 | 1,060 |
| Ithaca, NY | $62,160 | 230 |
| Watertown-Fort Drum, NY | $60,990 | 130 |
| Buffalo-Cheektowaga, NY | $60,660 | 2,430 |
| Rochester, NY | $60,620 | 2,520 |
| Glens Falls, NY | $58,550 | 120 |
| Elmira, NY | $55,060 | 130 |
| Binghamton, NY | $53,540 | 320 |
| Utica-Rome, NY | $52,350 | 540 |
Highest-paying states for computer user support specialists
| State | Median salary |
|---|---|
| District of Columbia | $80,950 |
| California | $79,570 |
| Washington | $75,220 |
| Massachusetts | $75,070 |
| New York | $72,560 |
| Colorado | $71,900 |
| Connecticut | $70,210 |
| Wyoming | $65,100 |
| Virginia | $65,040 |
| Maryland | $64,750 |
See Computer User Support Specialist pay in every state or the New York statewide figures.
Related jobs in Albany-Schenectady-Troy, NY
| Job | Median salary | Hourly |
|---|---|---|
| Computer Systems Analyst | $86,890 | $41.77 |
| Software Developer | $127,910 | $61.49 |
| Computer Programmer | $84,140 | $40.45 |
| Network and Computer Systems Administrators | $95,140 | $45.74 |
| Computer Occupations, All Other | $95,920 | $46.12 |
| Information Security Analyst | $103,890 | $49.95 |
| Computer Network Architect | $121,000 | $58.17 |
| Computer Network Support Specialist | $73,160 | $35.18 |
| Software Quality Assurance Analysts and Testers | $100,690 | $48.41 |
| Database Administrator | $102,160 | $49.12 |
| Web and Digital Interface Designers | $99,210 | $47.70 |
| Computer and Information Research Scientists | $181,990 | $87.49 |
| Database Architect | $108,730 | $52.27 |
| Web Developer | $85,070 | $40.90 |
More: Computer and Mathematical Occupations · all salaries in Albany-Schenectady-Troy, NY
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 15-1232. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a computer user support specialist make in Albany-Schenectady-Troy, NY?
The median salary for computer user support specialists in the Albany-Schenectady-Troy, NY metro area is $61,190 a year, or $29.42 an hour. Pay ranges from $45,310 for the lowest-paid 10% to $95,780 for the top 10%.
How much do the highest-paid computer user support specialists make in Albany-Schenectady-Troy, NY?
The top 10% of computer user support specialists in the Albany-Schenectady-Troy, NY metro area earn at least $95,780 a year. The top 25% earn $76,110 or more.
What is the starting pay for computer user support specialists in Albany-Schenectady-Troy, NY?
Entry-level pay (the 10th percentile) is about $45,310 a year, and a quarter of computer user support specialists earn $50,230 or less.
How many computer user support specialists work in Albany-Schenectady-Troy, NY?
About 1,690 computer user support specialists are employed in the Albany-Schenectady-Troy, NY metro area, not counting the self-employed.