Computer User Support Specialist salary in Rochester, NY
Computer User Support Specialists in the Rochester, NY metro area earn a median of $60,620 a year ($29.15 an hour), based on BLS data for 2,520 workers.
Pay ranges from $45,590 for the lowest-paid 10% to $93,000 for the top 10%. That is 2% lower than the national median of $61,860. Pay here is 16% lower than the New York statewide median of $72,560. There are 5.1 computer user support specialists per 1,000 jobs here — close to the national average. The average (mean) salary is $64,330, above the median because a few high earners pull it up.
Pay range for computer user support specialists in Rochester, NY
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $45,590 | $21.92 |
| 25th percentile | $48,680 | $23.41 |
| Median | $60,620 | $29.15 |
| 75th percentile | $76,630 | $36.84 |
| 90th percentile (top earners) | $93,000 | $44.71 |
| Average (mean) | $64,330 | $30.93 |
Half of computer user support specialists earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $5,051.67 |
| Semi-monthly (24 a year) | $2,525.83 |
| Biweekly (26 a year) | $2,331.54 |
| Weekly | $1,165.77 |
| Hourly | $29.15 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Computer User Support Specialist salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| New York-Newark-Jersey City, NY-NJ | $75,690 | 36,580 |
| Kiryas Joel-Poughkeepsie-Newburgh, NY | $70,110 | 870 |
| Kingston, NY | $64,950 | 150 |
| Syracuse, NY | $62,810 | 1,060 |
| Ithaca, NY | $62,160 | 230 |
| Albany-Schenectady-Troy, NY | $61,190 | 1,690 |
| Watertown-Fort Drum, NY | $60,990 | 130 |
| Buffalo-Cheektowaga, NY | $60,660 | 2,430 |
| Glens Falls, NY | $58,550 | 120 |
| Elmira, NY | $55,060 | 130 |
| Binghamton, NY | $53,540 | 320 |
| Utica-Rome, NY | $52,350 | 540 |
Highest-paying states for computer user support specialists
| State | Median salary |
|---|---|
| District of Columbia | $80,950 |
| California | $79,570 |
| Washington | $75,220 |
| Massachusetts | $75,070 |
| New York | $72,560 |
| Colorado | $71,900 |
| Connecticut | $70,210 |
| Wyoming | $65,100 |
| Virginia | $65,040 |
| Maryland | $64,750 |
See Computer User Support Specialist pay in every state or the New York statewide figures.
Related jobs in Rochester, NY
| Job | Median salary | Hourly |
|---|---|---|
| Software Developer | $122,770 | $59.02 |
| Network and Computer Systems Administrators | $94,130 | $45.25 |
| Computer Systems Analyst | $97,240 | $46.75 |
| Computer Network Support Specialist | $65,180 | $31.34 |
| Computer Network Architect | $107,200 | $51.54 |
| Software Quality Assurance Analysts and Testers | $97,840 | $47.04 |
| Computer Occupations, All Other | $96,750 | $46.51 |
| Information Security Analyst | $105,860 | $50.89 |
| Web and Digital Interface Designers | $91,540 | $44.01 |
| Computer Programmer | $83,420 | $40.11 |
| Web Developer | $79,930 | $38.43 |
| Database Administrator | $81,490 | $39.18 |
| Database Architect | $104,610 | $50.29 |
| Computer and Information Research Scientists | $204,340 | $98.24 |
More: Computer and Mathematical Occupations · all salaries in Rochester, NY
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 15-1232. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a computer user support specialist make in Rochester, NY?
The median salary for computer user support specialists in the Rochester, NY metro area is $60,620 a year, or $29.15 an hour. Pay ranges from $45,590 for the lowest-paid 10% to $93,000 for the top 10%.
How much do the highest-paid computer user support specialists make in Rochester, NY?
The top 10% of computer user support specialists in the Rochester, NY metro area earn at least $93,000 a year. The top 25% earn $76,630 or more.
What is the starting pay for computer user support specialists in Rochester, NY?
Entry-level pay (the 10th percentile) is about $45,590 a year, and a quarter of computer user support specialists earn $48,680 or less.
How many computer user support specialists work in Rochester, NY?
About 2,520 computer user support specialists are employed in the Rochester, NY metro area, not counting the self-employed.