Switchboard Operators, Including Answering Service salary in Rochester, NY
Switchboard Operators, Including Answering Service in the Rochester, NY metro area earn a median of $37,720 a year ($18.14 an hour), based on BLS data for 70 workers.
Pay ranges from $35,540 for the lowest-paid 10% to $43,870 for the top 10%. That is 2% lower than the national median of $38,630. Pay here is 17% lower than the New York statewide median of $45,330. There are 0.15 switchboard operators, including answering service per 1,000 jobs here — the job is less common than nationally (location quotient 0.68). The average (mean) salary is $39,150, above the median because a few high earners pull it up.
Pay range for switchboard operators, including answering service in Rochester, NY
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $35,540 | $17.09 |
| 25th percentile | $37,300 | $17.94 |
| Median | $37,720 | $18.14 |
| 75th percentile | $43,000 | $20.67 |
| 90th percentile (top earners) | $43,870 | $21.09 |
| Average (mean) | $39,150 | $18.82 |
Half of switchboard operators, including answering service earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,143.33 |
| Semi-monthly (24 a year) | $1,571.67 |
| Biweekly (26 a year) | $1,450.77 |
| Weekly | $725.38 |
| Hourly | $18.14 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Switchboard Operators, Including Answering Service salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| New York-Newark-Jersey City, NY-NJ | $47,350 | 1,470 |
| Kiryas Joel-Poughkeepsie-Newburgh, NY | $44,550 | 70 |
| Syracuse, NY | $44,510 | 90 |
| Binghamton, NY | $41,420 | 40 |
| Buffalo-Cheektowaga, NY | $41,330 | 170 |
| Albany-Schenectady-Troy, NY | $39,630 | 90 |
Highest-paying states for switchboard operators, including answering service
| State | Median salary |
|---|---|
| Hawaii | $59,860 |
| District of Columbia | $54,700 |
| California | $48,840 |
| Washington | $47,800 |
| Minnesota | $47,430 |
| New York | $45,330 |
| New Hampshire | $44,210 |
| Massachusetts | $43,790 |
| Colorado | $43,720 |
| Maine | $43,350 |
See Switchboard Operators, Including Answering Service pay in every state or the New York statewide figures.
Related jobs in Rochester, NY
| Job | Median salary | Hourly |
|---|---|---|
| Customer Service Representative | $44,740 | $21.51 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $46,770 | $22.49 |
| Office Clerks, General | $42,230 | $20.30 |
| Medical Secretaries and Administrative Assistants | $44,380 | $21.34 |
| Bookkeeping, Accounting, and Auditing Clerks | $50,870 | $24.46 |
| First-Line Supervisors of Office and Administrative Support Workers | $69,450 | $33.39 |
| Receptionists and Information Clerks | $38,550 | $18.54 |
| Executive Secretaries and Executive Administrative Assistants | $72,210 | $34.71 |
| Production, Planning, and Expediting Clerks | $52,670 | $25.32 |
| Shipping, Receiving, and Inventory Clerks | $45,090 | $21.68 |
| Billing and Posting Clerks | $47,340 | $22.76 |
| Postal Service Mail Carrier | $62,070 | $29.84 |
| Dispatchers, Except Police, Fire, and Ambulance | $48,150 | $23.15 |
| Teller | $43,690 | $21.01 |
More: Office and Administrative Support Occupations · all salaries in Rochester, NY
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-2011. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a switchboard operators, including answering service make in Rochester, NY?
The median salary for switchboard operators, including answering service in the Rochester, NY metro area is $37,720 a year, or $18.14 an hour. Pay ranges from $35,540 for the lowest-paid 10% to $43,870 for the top 10%.
How much do the highest-paid switchboard operators, including answering service make in Rochester, NY?
The top 10% of switchboard operators, including answering service in the Rochester, NY metro area earn at least $43,870 a year. The top 25% earn $43,000 or more.
What is the starting pay for switchboard operators, including answering service in Rochester, NY?
Entry-level pay (the 10th percentile) is about $35,540 a year, and a quarter of switchboard operators, including answering service earn $37,300 or less.
How many switchboard operators, including answering service work in Rochester, NY?
About 70 switchboard operators, including answering service are employed in the Rochester, NY metro area, not counting the self-employed.