Switchboard Operators, Including Answering Service salary in Albany-Schenectady-Troy, NY
Switchboard Operators, Including Answering Service in the Albany-Schenectady-Troy, NY metro area earn a median of $39,630 a year ($19.05 an hour), based on BLS data for 90 workers.
Pay ranges from $32,240 for the lowest-paid 10% to $47,630 for the top 10%. That is 3% higher than the national median of $38,630. Pay here is 13% lower than the New York statewide median of $45,330. There are 0.19 switchboard operators, including answering service per 1,000 jobs here — close to the national average. The average (mean) salary is $41,170, above the median because a few high earners pull it up.
Pay range for switchboard operators, including answering service in Albany-Schenectady-Troy, NY
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $32,240 | $15.50 |
| 25th percentile | $36,700 | $17.65 |
| Median | $39,630 | $19.05 |
| 75th percentile | $46,380 | $22.30 |
| 90th percentile (top earners) | $47,630 | $22.90 |
| Average (mean) | $41,170 | $19.79 |
Half of switchboard operators, including answering service earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,302.50 |
| Semi-monthly (24 a year) | $1,651.25 |
| Biweekly (26 a year) | $1,524.23 |
| Weekly | $762.12 |
| Hourly | $19.05 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Switchboard Operators, Including Answering Service salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| New York-Newark-Jersey City, NY-NJ | $47,350 | 1,470 |
| Kiryas Joel-Poughkeepsie-Newburgh, NY | $44,550 | 70 |
| Syracuse, NY | $44,510 | 90 |
| Binghamton, NY | $41,420 | 40 |
| Buffalo-Cheektowaga, NY | $41,330 | 170 |
| Rochester, NY | $37,720 | 70 |
Highest-paying states for switchboard operators, including answering service
| State | Median salary |
|---|---|
| Hawaii | $59,860 |
| District of Columbia | $54,700 |
| California | $48,840 |
| Washington | $47,800 |
| Minnesota | $47,430 |
| New York | $45,330 |
| New Hampshire | $44,210 |
| Massachusetts | $43,790 |
| Colorado | $43,720 |
| Maine | $43,350 |
See Switchboard Operators, Including Answering Service pay in every state or the New York statewide figures.
Related jobs in Albany-Schenectady-Troy, NY
| Job | Median salary | Hourly |
|---|---|---|
| Customer Service Representative | $45,350 | $21.80 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $49,330 | $23.71 |
| Office Clerks, General | $46,010 | $22.12 |
| Bookkeeping, Accounting, and Auditing Clerks | $53,540 | $25.74 |
| First-Line Supervisors of Office and Administrative Support Workers | $73,360 | $35.27 |
| Executive Secretaries and Executive Administrative Assistants | $74,730 | $35.93 |
| Receptionists and Information Clerks | $39,790 | $19.13 |
| Medical Secretaries and Administrative Assistants | $45,140 | $21.70 |
| Production, Planning, and Expediting Clerks | $57,310 | $27.56 |
| Shipping, Receiving, and Inventory Clerks | $45,210 | $21.74 |
| Court, Municipal, and License Clerks | $46,810 | $22.50 |
| Billing and Posting Clerks | $49,030 | $23.57 |
| Postal Service Mail Carrier | $62,070 | $29.84 |
| Teller | $42,960 | $20.66 |
More: Office and Administrative Support Occupations · all salaries in Albany-Schenectady-Troy, NY
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-2011. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a switchboard operators, including answering service make in Albany-Schenectady-Troy, NY?
The median salary for switchboard operators, including answering service in the Albany-Schenectady-Troy, NY metro area is $39,630 a year, or $19.05 an hour. Pay ranges from $32,240 for the lowest-paid 10% to $47,630 for the top 10%.
How much do the highest-paid switchboard operators, including answering service make in Albany-Schenectady-Troy, NY?
The top 10% of switchboard operators, including answering service in the Albany-Schenectady-Troy, NY metro area earn at least $47,630 a year. The top 25% earn $46,380 or more.
What is the starting pay for switchboard operators, including answering service in Albany-Schenectady-Troy, NY?
Entry-level pay (the 10th percentile) is about $32,240 a year, and a quarter of switchboard operators, including answering service earn $36,700 or less.
How many switchboard operators, including answering service work in Albany-Schenectady-Troy, NY?
About 90 switchboard operators, including answering service are employed in the Albany-Schenectady-Troy, NY metro area, not counting the self-employed.