Public Safety Telecommunicator salary in Springfield, MA
Public Safety Telecommunicators in the Springfield, MA metro area earn a median of $51,050 a year ($24.54 an hour), based on BLS data for 200 workers.
Pay ranges from $49,140 for the lowest-paid 10% to $65,580 for the top 10%. That is 4% lower than the national median of $53,040. Pay here is 17% lower than the Massachusetts statewide median of $61,720. There are 0.97 public safety telecommunicators per 1,000 jobs here — the job is 1.5× more common than nationally. The average (mean) salary is $54,260, above the median because a few high earners pull it up.
Pay range for public safety telecommunicators in Springfield, MA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $49,140 | $23.62 |
| 25th percentile | $50,960 | $24.50 |
| Median | $51,050 | $24.54 |
| 75th percentile | $58,160 | $27.96 |
| 90th percentile (top earners) | $65,580 | $31.53 |
| Average (mean) | $54,260 | $26.09 |
Half of public safety telecommunicators earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $4,254.17 |
| Semi-monthly (24 a year) | $2,127.08 |
| Biweekly (26 a year) | $1,963.46 |
| Weekly | $981.73 |
| Hourly | $24.54 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Public Safety Telecommunicator salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Barnstable Town, MA | $65,300 | 130 |
| Boston-Cambridge-Newton, MA-NH | $62,660 | 1,660 |
| Amherst Town-Northampton, MA | $61,750 | 90 |
| Worcester, MA | $58,850 | 510 |
| Providence-Warwick, RI-MA | $57,400 | 590 |
| Pittsfield, MA | $48,180 | 50 |
Highest-paying states for public safety telecommunicators
| State | Median salary |
|---|---|
| California | $80,120 |
| Washington | $78,850 |
| Oregon | $71,980 |
| Alaska | $66,660 |
| Minnesota | $66,550 |
| Colorado | $63,520 |
| Connecticut | $62,410 |
| Massachusetts | $61,720 |
| New York | $61,450 |
| Illinois | $61,260 |
See Public Safety Telecommunicator pay in every state or the Massachusetts statewide figures.
Related jobs in Springfield, MA
| Job | Median salary | Hourly |
|---|---|---|
| Postal Service Mail Sorters, Processors, and Processing Machine Operators | $54,540 | $26.22 |
| Shipping, Receiving, and Inventory Clerks | $48,850 | $23.49 |
| Postal Service Mail Carrier | $61,370 | $29.51 |
| Production, Planning, and Expediting Clerks | $61,330 | $29.49 |
| Dispatchers, Except Police, Fire, and Ambulance | $52,710 | $25.34 |
| Couriers and Messengers | $40,010 | $19.23 |
| Postal Service Clerk | $63,650 | $30.60 |
| Weighers, Measurers, Checkers, and Samplers, Recordkeeping | $49,050 | $23.58 |
| Cargo and Freight Agents | $54,310 | $26.11 |
| Customer Service Representative | $46,790 | $22.49 |
| Office Clerks, General | $46,860 | $22.53 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $51,460 | $24.74 |
| First-Line Supervisors of Office and Administrative Support Workers | $71,630 | $34.44 |
| Bookkeeping, Accounting, and Auditing Clerks | $54,170 | $26.04 |
More: Office and Administrative Support Occupations · all salaries in Springfield, MA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-5031. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a public safety telecommunicator make in Springfield, MA?
The median salary for public safety telecommunicators in the Springfield, MA metro area is $51,050 a year, or $24.54 an hour. Pay ranges from $49,140 for the lowest-paid 10% to $65,580 for the top 10%.
How much do the highest-paid public safety telecommunicators make in Springfield, MA?
The top 10% of public safety telecommunicators in the Springfield, MA metro area earn at least $65,580 a year. The top 25% earn $58,160 or more.
What is the starting pay for public safety telecommunicators in Springfield, MA?
Entry-level pay (the 10th percentile) is about $49,140 a year, and a quarter of public safety telecommunicators earn $50,960 or less.
How many public safety telecommunicators work in Springfield, MA?
About 200 public safety telecommunicators are employed in the Springfield, MA metro area, not counting the self-employed.