Public Safety Telecommunicator salary in Massachusetts
Public Safety Telecommunicators in Massachusetts earn a median of $61,720 a year ($29.67 an hour), based on BLS data for 2,790 workers.
Pay ranges from $48,470 for the lowest-paid 10% to $79,470 for the top 10%. That is 16% higher than the national median of $53,040. Massachusetts ranks 8th of 51 states for public safety telecommunicators pay. There are 0.77 public safety telecommunicators per 1,000 jobs here — close to the national average. The average (mean) salary is $62,680, above the median because a few high earners pull it up.
Pay range for public safety telecommunicators in Massachusetts
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $48,470 | $23.31 |
| 25th percentile | $52,510 | $25.25 |
| Median | $61,720 | $29.67 |
| 75th percentile | $68,090 | $32.73 |
| 90th percentile (top earners) | $79,470 | $38.21 |
| Average (mean) | $62,680 | $30.14 |
Half of public safety telecommunicators earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $5,143.33 |
| Semi-monthly (24 a year) | $2,571.67 |
| Biweekly (26 a year) | $2,373.85 |
| Weekly | $1,186.92 |
| Hourly | $29.67 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Public Safety Telecommunicator salary in cities in Massachusetts
| Metro area | Median salary | Workers |
|---|---|---|
| Barnstable Town, MA | $65,300 | 130 |
| Boston-Cambridge-Newton, MA-NH | $62,660 | 1,660 |
| Amherst Town-Northampton, MA | $61,750 | 90 |
| Worcester, MA | $58,850 | 510 |
| Providence-Warwick, RI-MA | $57,400 | 590 |
| Springfield, MA | $51,050 | 200 |
| Pittsfield, MA | $48,180 | 50 |
Highest-paying states for public safety telecommunicators
| State | Median salary |
|---|---|
| California | $80,120 |
| Washington | $78,850 |
| Oregon | $71,980 |
| Alaska | $66,660 |
| Minnesota | $66,550 |
| Colorado | $63,520 |
| Connecticut | $62,410 |
| Massachusetts | $61,720 |
| New York | $61,450 |
| Illinois | $61,260 |
Related jobs in Massachusetts
| Job | Median salary | Hourly |
|---|---|---|
| Shipping, Receiving, and Inventory Clerks | $49,240 | $23.67 |
| Postal Service Mail Carrier | $62,070 | $29.84 |
| Production, Planning, and Expediting Clerks | $60,280 | $28.98 |
| Dispatchers, Except Police, Fire, and Ambulance | $55,690 | $26.77 |
| Postal Service Mail Sorters, Processors, and Processing Machine Operators | $58,470 | $28.11 |
| Postal Service Clerk | $62,610 | $30.10 |
| Couriers and Messengers | $42,380 | $20.37 |
| Weighers, Measurers, Checkers, and Samplers, Recordkeeping | $46,880 | $22.54 |
| Cargo and Freight Agents | $58,680 | $28.21 |
| Meter Readers, Utilities | $54,150 | $26.03 |
| Customer Service Representative | $49,120 | $23.61 |
| Office Clerks, General | $49,940 | $24.01 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $57,940 | $27.86 |
| First-Line Supervisors of Office and Administrative Support Workers | $76,770 | $36.91 |
More: Office and Administrative Support Occupations · all salaries in Massachusetts
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-5031. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a public safety telecommunicator make in Massachusetts?
The median salary for public safety telecommunicators in Massachusetts is $61,720 a year, or $29.67 an hour. Pay ranges from $48,470 for the lowest-paid 10% to $79,470 for the top 10%.
How much do the highest-paid public safety telecommunicators make in Massachusetts?
The top 10% of public safety telecommunicators in Massachusetts earn at least $79,470 a year. The top 25% earn $68,090 or more.
What is the starting pay for public safety telecommunicators in Massachusetts?
Entry-level pay (the 10th percentile) is about $48,470 a year, and a quarter of public safety telecommunicators earn $52,510 or less.
How many public safety telecommunicators work in Massachusetts?
About 2,790 public safety telecommunicators are employed in Massachusetts, not counting the self-employed.