Computer User Support Specialist salary in Waterloo-Cedar Falls, IA
Computer User Support Specialists in the Waterloo-Cedar Falls, IA metro area earn a median of $59,630 a year ($28.67 an hour), based on BLS data for 270 workers.
Pay ranges from $42,620 for the lowest-paid 10% to $84,060 for the top 10%. That is 4% lower than the national median of $61,860. Pay here is 1% higher than the Iowa statewide median of $58,810. There are 3.3 computer user support specialists per 1,000 jobs here — the job is less common than nationally (location quotient 0.71). The average (mean) salary is $61,450, above the median because a few high earners pull it up.
Pay range for computer user support specialists in Waterloo-Cedar Falls, IA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $42,620 | $20.49 |
| 25th percentile | $48,300 | $23.22 |
| Median | $59,630 | $28.67 |
| 75th percentile | $75,280 | $36.19 |
| 90th percentile (top earners) | $84,060 | $40.42 |
| Average (mean) | $61,450 | $29.54 |
Half of computer user support specialists earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $4,969.17 |
| Semi-monthly (24 a year) | $2,484.58 |
| Biweekly (26 a year) | $2,293.46 |
| Weekly | $1,146.73 |
| Hourly | $28.67 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Computer User Support Specialist salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Ames, IA | $63,830 | 350 |
| Iowa City, IA | $61,750 | 370 |
| Omaha, NE-IA | $60,870 | 3,030 |
| Des Moines-West Des Moines, IA | $59,450 | 2,110 |
| Dubuque, IA | $59,190 | 230 |
| Cedar Rapids, IA | $58,330 | 690 |
| Davenport-Moline-Rock Island, IA-IL | $55,850 | 630 |
| Sioux City, IA-NE-SD | $50,430 | 250 |
Highest-paying states for computer user support specialists
| State | Median salary |
|---|---|
| District of Columbia | $80,950 |
| California | $79,570 |
| Washington | $75,220 |
| Massachusetts | $75,070 |
| New York | $72,560 |
| Colorado | $71,900 |
| Connecticut | $70,210 |
| Wyoming | $65,100 |
| Virginia | $65,040 |
| Maryland | $64,750 |
See Computer User Support Specialist pay in every state or the Iowa statewide figures.
Related jobs in Waterloo-Cedar Falls, IA
| Job | Median salary | Hourly |
|---|---|---|
| Software Developer | $113,970 | $54.80 |
| Network and Computer Systems Administrators | $82,260 | $39.55 |
| Computer Occupations, All Other | $107,660 | $51.76 |
| Computer Systems Analyst | $80,140 | $38.53 |
| Software Quality Assurance Analysts and Testers | $84,920 | $40.83 |
| Computer Network Support Specialist | $59,410 | $28.56 |
| Computer Programmer | $78,250 | $37.62 |
| Information Security Analyst | $106,350 | $51.13 |
| Web Developer | $78,140 | $37.57 |
| Data Scientist | $82,050 | $39.45 |
More: Computer and Mathematical Occupations · all salaries in Waterloo-Cedar Falls, IA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 15-1232. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a computer user support specialist make in Waterloo-Cedar Falls, IA?
The median salary for computer user support specialists in the Waterloo-Cedar Falls, IA metro area is $59,630 a year, or $28.67 an hour. Pay ranges from $42,620 for the lowest-paid 10% to $84,060 for the top 10%.
How much do the highest-paid computer user support specialists make in Waterloo-Cedar Falls, IA?
The top 10% of computer user support specialists in the Waterloo-Cedar Falls, IA metro area earn at least $84,060 a year. The top 25% earn $75,280 or more.
What is the starting pay for computer user support specialists in Waterloo-Cedar Falls, IA?
Entry-level pay (the 10th percentile) is about $42,620 a year, and a quarter of computer user support specialists earn $48,300 or less.
How many computer user support specialists work in Waterloo-Cedar Falls, IA?
About 270 computer user support specialists are employed in the Waterloo-Cedar Falls, IA metro area, not counting the self-employed.