Computer User Support Specialist salary in Scranton--Wilkes-Barre, PA
Computer User Support Specialists in the Scranton--Wilkes-Barre, PA metro area earn a median of $54,010 a year ($25.97 an hour), based on BLS data for 810 workers.
Pay ranges from $37,200 for the lowest-paid 10% to $86,200 for the top 10%. That is 13% lower than the national median of $61,860. Pay here is 8% lower than the Pennsylvania statewide median of $58,670. There are 3.2 computer user support specialists per 1,000 jobs here — the job is less common than nationally (location quotient 0.69). The average (mean) salary is $59,160, above the median because a few high earners pull it up.
Pay range for computer user support specialists in Scranton--Wilkes-Barre, PA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $37,200 | $17.89 |
| 25th percentile | $44,980 | $21.62 |
| Median | $54,010 | $25.97 |
| 75th percentile | $68,780 | $33.07 |
| 90th percentile (top earners) | $86,200 | $41.44 |
| Average (mean) | $59,160 | $28.44 |
Half of computer user support specialists earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $4,500.83 |
| Semi-monthly (24 a year) | $2,250.42 |
| Biweekly (26 a year) | $2,077.31 |
| Weekly | $1,038.65 |
| Hourly | $25.97 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Computer User Support Specialist salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| State College, PA | $63,790 | 420 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $62,210 | 12,850 |
| Allentown-Bethlehem-Easton, PA-NJ | $59,380 | 1,400 |
| Pittsburgh, PA | $59,010 | 5,270 |
| York-Hanover, PA | $58,880 | 580 |
| Harrisburg-Carlisle, PA | $58,670 | 1,390 |
| Lebanon, PA | $58,650 | 130 |
| Lancaster, PA | $58,610 | 830 |
| Reading, PA | $58,460 | 650 |
| Chambersburg, PA | $53,920 | 180 |
| Altoona, PA | $52,100 | 200 |
| Erie, PA | $52,000 | 440 |
| Gettysburg, PA | $51,700 | 100 |
| Williamsport, PA | $50,770 | 160 |
| Johnstown, PA | $48,020 | 190 |
Highest-paying states for computer user support specialists
| State | Median salary |
|---|---|
| District of Columbia | $80,950 |
| California | $79,570 |
| Washington | $75,220 |
| Massachusetts | $75,070 |
| New York | $72,560 |
| Colorado | $71,900 |
| Connecticut | $70,210 |
| Wyoming | $65,100 |
| Virginia | $65,040 |
| Maryland | $64,750 |
See Computer User Support Specialist pay in every state or the Pennsylvania statewide figures.
Related jobs in Scranton--Wilkes-Barre, PA
| Job | Median salary | Hourly |
|---|---|---|
| Software Developer | $119,960 | $57.67 |
| Computer Systems Analyst | $84,820 | $40.78 |
| Computer Occupations, All Other | $93,830 | $45.11 |
| Network and Computer Systems Administrators | $81,160 | $39.02 |
| Computer Programmer | $88,180 | $42.39 |
| Computer Network Support Specialist | $59,900 | $28.80 |
| Computer Network Architect | $114,570 | $55.08 |
| Information Security Analyst | $100,210 | $48.18 |
| Database Administrator | $79,730 | $38.33 |
| Software Quality Assurance Analysts and Testers | $85,610 | $41.16 |
| Web Developer | $74,960 | $36.04 |
| Web and Digital Interface Designers | $68,580 | $32.97 |
| Database Architect | $120,890 | $58.12 |
| Data Scientist | $84,750 | $40.74 |
More: Computer and Mathematical Occupations · all salaries in Scranton--Wilkes-Barre, PA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 15-1232. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a computer user support specialist make in Scranton--Wilkes-Barre, PA?
The median salary for computer user support specialists in the Scranton--Wilkes-Barre, PA metro area is $54,010 a year, or $25.97 an hour. Pay ranges from $37,200 for the lowest-paid 10% to $86,200 for the top 10%.
How much do the highest-paid computer user support specialists make in Scranton--Wilkes-Barre, PA?
The top 10% of computer user support specialists in the Scranton--Wilkes-Barre, PA metro area earn at least $86,200 a year. The top 25% earn $68,780 or more.
What is the starting pay for computer user support specialists in Scranton--Wilkes-Barre, PA?
Entry-level pay (the 10th percentile) is about $37,200 a year, and a quarter of computer user support specialists earn $44,980 or less.
How many computer user support specialists work in Scranton--Wilkes-Barre, PA?
About 810 computer user support specialists are employed in the Scranton--Wilkes-Barre, PA metro area, not counting the self-employed.