Computer User Support Specialist salary in Richmond, VA
Computer User Support Specialists in the Richmond, VA metro area earn a median of $60,790 a year ($29.23 an hour), based on BLS data for 2,350 workers.
Pay ranges from $39,470 for the lowest-paid 10% to $96,200 for the top 10%. That is 2% lower than the national median of $61,860. Pay here is 7% lower than the Virginia statewide median of $65,040. There are 3.6 computer user support specialists per 1,000 jobs here — the job is less common than nationally (location quotient 0.77). The average (mean) salary is $64,990, above the median because a few high earners pull it up.
Pay range for computer user support specialists in Richmond, VA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $39,470 | $18.98 |
| 25th percentile | $48,990 | $23.55 |
| Median | $60,790 | $29.23 |
| 75th percentile | $77,790 | $37.40 |
| 90th percentile (top earners) | $96,200 | $46.25 |
| Average (mean) | $64,990 | $31.25 |
Half of computer user support specialists earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $5,065.83 |
| Semi-monthly (24 a year) | $2,532.92 |
| Biweekly (26 a year) | $2,338.08 |
| Weekly | $1,169.04 |
| Hourly | $29.23 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Computer User Support Specialist salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $77,860 | 18,510 |
| Charlottesville, VA | $63,530 | 410 |
| Winchester, VA-WV | $60,000 | 220 |
| Virginia Beach-Chesapeake-Norfolk, VA-NC | $59,650 | 2,430 |
| Harrisonburg, VA | $59,310 | 190 |
| Staunton-Stuarts Draft, VA | $58,340 | 110 |
| Kingsport-Bristol, TN-VA | $57,720 | 400 |
| Roanoke, VA | $55,750 | 430 |
| Lynchburg, VA | $54,530 | 270 |
| Blacksburg-Christiansburg-Radford, VA | $54,190 | 330 |
Highest-paying states for computer user support specialists
| State | Median salary |
|---|---|
| District of Columbia | $80,950 |
| California | $79,570 |
| Washington | $75,220 |
| Massachusetts | $75,070 |
| New York | $72,560 |
| Colorado | $71,900 |
| Connecticut | $70,210 |
| Wyoming | $65,100 |
| Virginia | $65,040 |
| Maryland | $64,750 |
See Computer User Support Specialist pay in every state or the Virginia statewide figures.
Related jobs in Richmond, VA
| Job | Median salary | Hourly |
|---|---|---|
| Software Developer | $132,120 | $63.52 |
| Computer Systems Analyst | $105,190 | $50.57 |
| Information Security Analyst | $126,230 | $60.69 |
| Network and Computer Systems Administrators | $99,750 | $47.96 |
| Computer Occupations, All Other | $111,070 | $53.40 |
| Computer Network Architect | $129,210 | $62.12 |
| Software Quality Assurance Analysts and Testers | $106,300 | $51.11 |
| Computer Network Support Specialist | $65,460 | $31.47 |
| Database Administrator | $99,690 | $47.93 |
| Database Architect | $133,770 | $64.31 |
| Computer Programmer | $112,690 | $54.18 |
| Web and Digital Interface Designers | $63,660 | $30.60 |
| Computer and Information Research Scientists | $162,910 | $78.32 |
| Web Developer | $117,090 | $56.30 |
More: Computer and Mathematical Occupations · all salaries in Richmond, VA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 15-1232. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a computer user support specialist make in Richmond, VA?
The median salary for computer user support specialists in the Richmond, VA metro area is $60,790 a year, or $29.23 an hour. Pay ranges from $39,470 for the lowest-paid 10% to $96,200 for the top 10%.
How much do the highest-paid computer user support specialists make in Richmond, VA?
The top 10% of computer user support specialists in the Richmond, VA metro area earn at least $96,200 a year. The top 25% earn $77,790 or more.
What is the starting pay for computer user support specialists in Richmond, VA?
Entry-level pay (the 10th percentile) is about $39,470 a year, and a quarter of computer user support specialists earn $48,990 or less.
How many computer user support specialists work in Richmond, VA?
About 2,350 computer user support specialists are employed in the Richmond, VA metro area, not counting the self-employed.