Computer User Support Specialist salary in Jacksonville, FL
Computer User Support Specialists in the Jacksonville, FL metro area earn a median of $59,340 a year ($28.53 an hour), based on BLS data for 3,760 workers.
Pay ranges from $39,790 for the lowest-paid 10% to $91,840 for the top 10%. That is 4% lower than the national median of $61,860. Pay here is 1% higher than the Florida statewide median of $58,740. There are 4.9 computer user support specialists per 1,000 jobs here — close to the national average. The average (mean) salary is $62,300, above the median because a few high earners pull it up.
Pay range for computer user support specialists in Jacksonville, FL
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $39,790 | $19.13 |
| 25th percentile | $47,230 | $22.71 |
| Median | $59,340 | $28.53 |
| 75th percentile | $73,210 | $35.20 |
| 90th percentile (top earners) | $91,840 | $44.16 |
| Average (mean) | $62,300 | $29.95 |
Half of computer user support specialists earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $4,945 |
| Semi-monthly (24 a year) | $2,472.50 |
| Biweekly (26 a year) | $2,282.31 |
| Weekly | $1,141.15 |
| Hourly | $28.53 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Computer User Support Specialist salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Naples-Marco Island, FL | $61,090 | 440 |
| Tampa-St. Petersburg-Clearwater, FL | $61,050 | 7,410 |
| Crestview-Fort Walton Beach-Destin, FL | $60,810 | 460 |
| Miami-Fort Lauderdale-West Palm Beach, FL | $60,500 | 13,270 |
| Wildwood-The Villages, FL | $60,060 | 130 |
| Port St. Lucie, FL | $59,060 | 460 |
| Punta Gorda, FL | $58,910 | 150 |
| Panama City-Panama City Beach, FL | $56,990 | 250 |
| Deltona-Daytona Beach-Ormond Beach, FL | $56,290 | 760 |
| North Port-Bradenton-Sarasota, FL | $55,980 | 1,440 |
| Palm Bay-Melbourne-Titusville, FL | $55,320 | 1,640 |
| Pensacola-Ferry Pass-Brent, FL | $54,470 | 780 |
| Orlando-Kissimmee-Sanford, FL | $54,430 | 7,470 |
| Cape Coral-Fort Myers, FL | $54,170 | 1,080 |
| Homosassa Springs, FL | $54,080 | 90 |
| Sebastian-Vero Beach-West Vero Corridor, FL | $52,000 | 150 |
| Lakeland-Winter Haven, FL | $51,080 | 840 |
| Ocala, FL | $50,530 | 430 |
| Tallahassee, FL | $49,170 | 1,380 |
| Gainesville, FL | $47,130 | 710 |
| Sebring, FL | $43,740 | 110 |
Highest-paying states for computer user support specialists
| State | Median salary |
|---|---|
| District of Columbia | $80,950 |
| California | $79,570 |
| Washington | $75,220 |
| Massachusetts | $75,070 |
| New York | $72,560 |
| Colorado | $71,900 |
| Connecticut | $70,210 |
| Wyoming | $65,100 |
| Virginia | $65,040 |
| Maryland | $64,750 |
See Computer User Support Specialist pay in every state or the Florida statewide figures.
Related jobs in Jacksonville, FL
| Job | Median salary | Hourly |
|---|---|---|
| Software Developer | $130,330 | $62.66 |
| Computer Systems Analyst | $102,230 | $49.15 |
| Network and Computer Systems Administrators | $99,460 | $47.82 |
| Computer Occupations, All Other | $102,990 | $49.52 |
| Information Security Analyst | $111,290 | $53.51 |
| Software Quality Assurance Analysts and Testers | $97,030 | $46.65 |
| Computer Network Architect | $136,100 | $65.43 |
| Computer Network Support Specialist | $74,970 | $36.04 |
| Database Administrator | $113,500 | $54.57 |
| Computer Programmer | $99,050 | $47.62 |
| Web and Digital Interface Designers | $89,790 | $43.17 |
| Database Architect | $136,640 | $65.69 |
| Computer and Information Research Scientists | $136,990 | $65.86 |
| Operations Research Analyst | $79,250 | $38.10 |
More: Computer and Mathematical Occupations · all salaries in Jacksonville, FL
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 15-1232. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a computer user support specialist make in Jacksonville, FL?
The median salary for computer user support specialists in the Jacksonville, FL metro area is $59,340 a year, or $28.53 an hour. Pay ranges from $39,790 for the lowest-paid 10% to $91,840 for the top 10%.
How much do the highest-paid computer user support specialists make in Jacksonville, FL?
The top 10% of computer user support specialists in the Jacksonville, FL metro area earn at least $91,840 a year. The top 25% earn $73,210 or more.
What is the starting pay for computer user support specialists in Jacksonville, FL?
Entry-level pay (the 10th percentile) is about $39,790 a year, and a quarter of computer user support specialists earn $47,230 or less.
How many computer user support specialists work in Jacksonville, FL?
About 3,760 computer user support specialists are employed in the Jacksonville, FL metro area, not counting the self-employed.