Computer User Support Specialist salary in Charlotte-Concord-Gastonia, NC-SC
Computer User Support Specialists in the Charlotte-Concord-Gastonia, NC-SC metro area earn a median of $60,220 a year ($28.95 an hour), based on BLS data for 5,250 workers.
Pay ranges from $38,900 for the lowest-paid 10% to $94,720 for the top 10%. That is 3% lower than the national median of $61,860. Pay here is about the same as the North Carolina statewide median of $60,120. There are 3.9 computer user support specialists per 1,000 jobs here — close to the national average. The average (mean) salary is $64,740, above the median because a few high earners pull it up.
Pay range for computer user support specialists in Charlotte-Concord-Gastonia, NC-SC
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $38,900 | $18.70 |
| 25th percentile | $49,180 | $23.65 |
| Median | $60,220 | $28.95 |
| 75th percentile | $75,540 | $36.32 |
| 90th percentile (top earners) | $94,720 | $45.54 |
| Average (mean) | $64,740 | $31.12 |
Half of computer user support specialists earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $5,018.33 |
| Semi-monthly (24 a year) | $2,509.17 |
| Biweekly (26 a year) | $2,316.15 |
| Weekly | $1,158.08 |
| Hourly | $28.95 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Computer User Support Specialist salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Durham-Chapel Hill, NC | $71,750 | 2,090 |
| Raleigh-Cary, NC | $62,460 | 5,320 |
| Hilton Head Island-Bluffton-Port Royal, SC | $61,930 | 200 |
| Greenville, NC | $61,480 | 410 |
| Wilmington, NC | $61,240 | 690 |
| Virginia Beach-Chesapeake-Norfolk, VA-NC | $59,650 | 2,430 |
| Burlington, NC | $59,550 | 190 |
| Winston-Salem, NC | $59,000 | 960 |
| Asheville, NC | $58,640 | 530 |
| Fayetteville, NC | $57,740 | 480 |
| Augusta-Richmond County, GA-SC | $57,580 | 990 |
| Spartanburg, SC | $56,840 | 370 |
| Greensboro-High Point, NC | $55,440 | 1,430 |
| Charleston-North Charleston, SC | $52,590 | 1,720 |
| Goldsboro, NC | $52,370 | 100 |
| Hickory-Lenoir-Morganton, NC | $51,990 | 370 |
| Greenville-Anderson-Greer, SC | $51,880 | 1,690 |
| Columbia, SC | $50,080 | 2,030 |
| Florence, SC | $50,000 | 250 |
| Rocky Mount, NC | $49,830 | 170 |
| Jacksonville, NC | $49,770 | 150 |
| Pinehurst-Southern Pines, NC | $48,790 | 220 |
| Myrtle Beach-Conway-North Myrtle Beach, SC | $47,560 | 360 |
| Sumter, SC | $47,080 | 80 |
Highest-paying states for computer user support specialists
| State | Median salary |
|---|---|
| District of Columbia | $80,950 |
| California | $79,570 |
| Washington | $75,220 |
| Massachusetts | $75,070 |
| New York | $72,560 |
| Colorado | $71,900 |
| Connecticut | $70,210 |
| Wyoming | $65,100 |
| Virginia | $65,040 |
| Maryland | $64,750 |
See Computer User Support Specialist pay in every state or the North Carolina statewide figures.
Related jobs in Charlotte-Concord-Gastonia, NC-SC
| Job | Median salary | Hourly |
|---|---|---|
| Software Developer | $135,920 | $65.35 |
| Computer Systems Analyst | $110,790 | $53.26 |
| Network and Computer Systems Administrators | $89,990 | $43.26 |
| Software Quality Assurance Analysts and Testers | $81,990 | $39.42 |
| Computer Occupations, All Other | $110,790 | $53.26 |
| Information Security Analyst | $131,440 | $63.19 |
| Computer Network Architect | $134,410 | $64.62 |
| Database Architect | $138,870 | $66.77 |
| Computer Network Support Specialist | $75,420 | $36.26 |
| Web and Digital Interface Designers | $94,290 | $45.33 |
| Computer Programmer | $84,720 | $40.73 |
| Database Administrator | $113,890 | $54.75 |
| Web Developer | $101,980 | $49.03 |
| Computer and Information Research Scientists | $102,630 | $49.34 |
More: Computer and Mathematical Occupations · all salaries in Charlotte-Concord-Gastonia, NC-SC
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 15-1232. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a computer user support specialist make in Charlotte-Concord-Gastonia, NC-SC?
The median salary for computer user support specialists in the Charlotte-Concord-Gastonia, NC-SC metro area is $60,220 a year, or $28.95 an hour. Pay ranges from $38,900 for the lowest-paid 10% to $94,720 for the top 10%.
How much do the highest-paid computer user support specialists make in Charlotte-Concord-Gastonia, NC-SC?
The top 10% of computer user support specialists in the Charlotte-Concord-Gastonia, NC-SC metro area earn at least $94,720 a year. The top 25% earn $75,540 or more.
What is the starting pay for computer user support specialists in Charlotte-Concord-Gastonia, NC-SC?
Entry-level pay (the 10th percentile) is about $38,900 a year, and a quarter of computer user support specialists earn $49,180 or less.
How many computer user support specialists work in Charlotte-Concord-Gastonia, NC-SC?
About 5,250 computer user support specialists are employed in the Charlotte-Concord-Gastonia, NC-SC metro area, not counting the self-employed.