Switchboard Operators, Including Answering Service salary in Lakeland-Winter Haven, FL
Switchboard Operators, Including Answering Service in the Lakeland-Winter Haven, FL metro area earn a median of $36,570 a year ($17.58 an hour), based on BLS data for 90 workers.
Pay ranges from $32,050 for the lowest-paid 10% to $46,780 for the top 10%. That is 5% lower than the national median of $38,630. Pay here is 3% higher than the Florida statewide median of $35,410. There are 0.35 switchboard operators, including answering service per 1,000 jobs here — the job is 1.6× more common than nationally. The average (mean) salary is $38,810, above the median because a few high earners pull it up.
Pay range for switchboard operators, including answering service in Lakeland-Winter Haven, FL
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $32,050 | $15.41 |
| 25th percentile | $34,990 | $16.82 |
| Median | $36,570 | $17.58 |
| 75th percentile | $43,100 | $20.72 |
| 90th percentile (top earners) | $46,780 | $22.49 |
| Average (mean) | $38,810 | $18.66 |
Half of switchboard operators, including answering service earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,047.50 |
| Semi-monthly (24 a year) | $1,523.75 |
| Biweekly (26 a year) | $1,406.54 |
| Weekly | $703.27 |
| Hourly | $17.58 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Switchboard Operators, Including Answering Service salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Orlando-Kissimmee-Sanford, FL | $36,830 | 400 |
| North Port-Bradenton-Sarasota, FL | $36,770 | 90 |
| Jacksonville, FL | $36,490 | 180 |
| Deltona-Daytona Beach-Ormond Beach, FL | $35,830 | 70 |
| Tampa-St. Petersburg-Clearwater, FL | $35,830 | 350 |
| Pensacola-Ferry Pass-Brent, FL | $35,820 | 40 |
| Cape Coral-Fort Myers, FL | $35,290 | 90 |
| Ocala, FL | $35,100 | 40 |
| Miami-Fort Lauderdale-West Palm Beach, FL | $35,080 | 1,270 |
| Palm Bay-Melbourne-Titusville, FL | $33,310 | 40 |
Highest-paying states for switchboard operators, including answering service
| State | Median salary |
|---|---|
| Hawaii | $59,860 |
| District of Columbia | $54,700 |
| California | $48,840 |
| Washington | $47,800 |
| Minnesota | $47,430 |
| New York | $45,330 |
| New Hampshire | $44,210 |
| Massachusetts | $43,790 |
| Colorado | $43,720 |
| Maine | $43,350 |
See Switchboard Operators, Including Answering Service pay in every state or the Florida statewide figures.
Related jobs in Lakeland-Winter Haven, FL
| Job | Median salary | Hourly |
|---|---|---|
| Customer Service Representative | $38,750 | $18.63 |
| Office Clerks, General | $43,300 | $20.82 |
| Medical Secretaries and Administrative Assistants | $39,520 | $19.00 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $41,770 | $20.08 |
| First-Line Supervisors of Office and Administrative Support Workers | $63,580 | $30.57 |
| Bookkeeping, Accounting, and Auditing Clerks | $46,860 | $22.53 |
| Shipping, Receiving, and Inventory Clerks | $40,490 | $19.47 |
| Receptionists and Information Clerks | $35,430 | $17.04 |
| Postal Service Mail Carrier | $57,700 | $27.74 |
| Production, Planning, and Expediting Clerks | $50,110 | $24.09 |
| Billing and Posting Clerks | $43,430 | $20.88 |
| Court, Municipal, and License Clerks | $40,280 | $19.37 |
| Office and Administrative Support Workers, All Other | $37,940 | $18.24 |
| Teller | $45,240 | $21.75 |
More: Office and Administrative Support Occupations · all salaries in Lakeland-Winter Haven, FL
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-2011. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a switchboard operators, including answering service make in Lakeland-Winter Haven, FL?
The median salary for switchboard operators, including answering service in the Lakeland-Winter Haven, FL metro area is $36,570 a year, or $17.58 an hour. Pay ranges from $32,050 for the lowest-paid 10% to $46,780 for the top 10%.
How much do the highest-paid switchboard operators, including answering service make in Lakeland-Winter Haven, FL?
The top 10% of switchboard operators, including answering service in the Lakeland-Winter Haven, FL metro area earn at least $46,780 a year. The top 25% earn $43,100 or more.
What is the starting pay for switchboard operators, including answering service in Lakeland-Winter Haven, FL?
Entry-level pay (the 10th percentile) is about $32,050 a year, and a quarter of switchboard operators, including answering service earn $34,990 or less.
How many switchboard operators, including answering service work in Lakeland-Winter Haven, FL?
About 90 switchboard operators, including answering service are employed in the Lakeland-Winter Haven, FL metro area, not counting the self-employed.